Privacy Policy

This Privacy Policy explains how InfluRep handles information when you access the website, create an account, run a social due diligence workflow, or communicate with the team about the service.

InfluRep is operated as a GMR Inc product and is designed for professional review workflows involving creator discovery, partnership evaluation, social risk analysis, reporting, and export-ready documentation.

We may collect account and identity details such as name, email address, authentication identifiers, and workspace profile information.

We may also collect service usage data, billing and plan metadata, technical logs, device and browser information, and the URLs, handles, filters, date ranges, and review settings you submit while using the platform.

When you run a review, the service may process publicly available profile and post information that you instruct us to analyze so the platform can generate summaries, structured records, and exportable reports.

We use information to provide account access, authenticate users, operate workspace features, generate reports, fulfill exports, prevent abuse, troubleshoot incidents, and improve product reliability and performance.

We may also use information to monitor credit consumption, maintain service integrity, support customer requests, understand feature adoption, and communicate important product, billing, or security updates.

InfluRep is built to help teams review publicly visible social content in a structured way. Data you instruct the platform to collect or analyze is used to generate the workflow outputs you request, including dashboards, classifications, summaries, and downloadable files.

Because review projects often support internal compliance, procurement, or brand-safety processes, exported records may remain available in your workspace until deleted or until they expire according to your plan, internal controls, or retention settings.

Where applicable, we process information in order to provide the service you request, pursue legitimate business interests such as security and service improvement, comply with legal obligations, and support your authorized use of the product.

You are responsible for using the service in accordance with your own policies, applicable law, platform rules, and any obligations you may have toward creators, partners, clients, or internal stakeholders.

We may use carefully selected infrastructure, authentication, analytics, hosting, storage, and support providers to operate the platform. These providers may process information only as needed to deliver their services to us.

We do not sell personal information and we do not share customer workspace data for unrelated third-party marketing purposes.

We retain information for as long as reasonably necessary to provide the service, maintain records, resolve disputes, enforce our terms, and comply with legal, accounting, tax, or security obligations.

Retention periods may vary based on the type of information involved, account status, plan level, operational necessity, and whether the information is needed to preserve an audit trail for customer workflows.

We use administrative, technical, and organizational measures designed to protect the confidentiality, integrity, and availability of account and service data. No system can be guaranteed to be completely secure, but we work to reduce risk and respond quickly to operational issues.

Depending on your location and relationship to the service, you may have rights to request access, correction, deletion, restriction, or portability of certain personal information, as well as to object to or limit certain processing.

Requests may be subject to verification, legal constraints, security requirements, and our need to preserve records relevant to fraud prevention, billing, dispute resolution, or legitimate operational obligations.

We may update this Privacy Policy from time to time to reflect product changes, legal developments, operational improvements, or new data practices. Material updates will be reflected by revising the effective date on this page.

For privacy-related questions about InfluRep, please contact GMR Inc through your existing commercial, support, or account-management channel.